Gaya APA

Munro-Faure, L., Munro-Fauro, M. (2002). Implementing Total Quality Management, Menerapkan Manajemen Mutu Terpadu (-). Jakarta: PT. Elex Media Komputindo.

Gaya MLA

Munro-Faure, Lesley., Munro-Fauro, Malcolm. "Implementing Total Quality Management, Menerapkan Manajemen Mutu Terpadu". - Jakarta: PT. Elex Media Komputindo, 2002. .